Sales Support Specialist

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construction products and services to contractors and builders.  Based in California, FBM has more than 7,000+ Employees and 400+ Locations across the United States and Canada.  FBM's Core Values of Safety First, Customer Driven, Valuing Our People, Integrity and the Pursuit of Excellence form the foundation for an excellent Customer experience that is recognized across the industry.

Position Overview

At Foundation Building Materials (FBM), Sales Support Specialists help drive growth by supporting sales representatives with product information, quotes, orders, pricing, and deliveries. Your attention to detail, customer service expertise, and organizational skills ensure smooth sales operations. By serving as a key point of contact, you make a meaningful impact on our fast-growing business.

Key Responsibilities

1. Quoting and Documentation   

• Input customer quotes
• Request quotes from vendors
• Obtain submittals and vendor safety information
• Contact sales team and customers to obtain missing information

2. Communication & Collaboration      

• Communicate important feedback to sales, operations, and management
• Provide excellent customer support through knowledge of our products and their applications

3. CRM & Data Management    

• Manage and update our CRM program

4. Product Knowledge & Training

• Continuously improve and maintain in-depth product knowledge
• Participate in product training to learn more and stay up to date with product knowledge

5. Miscellaneous

• Support Our Foundation in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
• Other duties may be assigned

Qualifications

• Experience as a sales administrator or sales support position
• Experience with CRM software
• Proficient with Microsoft office products
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Must have strong communication skills
• Must have the ability to work with multiple people to reach a resolution
• Working knowledge of FBM and the SBP industry is preferred

Reports To

Pricing Manager

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.  Our excellent package includes:

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Generous 401(k) plan with company match
• A career path designed with you in mind 

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. 

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.